June 2017 Office Session (Saco)
Time 7:30 am - 3:30 pm
6.0 DWP Training Contact Hours
Lunch is included
MPUC Chapter 660 – Chapter 660 and your duties as office personnel and managers. There’s a lot of rules in Chapter 660 that you as office personnel and managers must follow. During this session, we will discuss in detail, topics like: Disconnections, Collections, Payment Arrangements, and Deposits. And if time allows, we will dig a little deeper into 660. This morning long session is your opportunity to ask the questions and get the answers that you have been looking for.
Freedom of Access Law: Hear it from experts – Brenda Kielty who is Maine’s Assistant Attorney General and Public Ombudsman will be presenting Maine’s Freedom of Access Law. Have you ever wondered; “what information can and/or should I share with the public”? Does your utility have someone assigned to providing information when it is requested? How much time do you have to make the requested information available? Join us to find out what Brenda says about all of this.
Water 101 – Herb and Kevin will present another great session showing you what your crews do out in the field.